Terms and Conditions for Ticket Sales at The Ritz Theatre

1. Ticket Purchase and Usage

   • Tickets are valid only for the specific event, date, and time indicated.

   • All sales are final. Tickets are non-refundable and non-transferable, except as required by law.

   • A valid ticket must be presented for entry. Tickets may not be duplicated or altered in any way.

2. Pricing and Fees

   • Ticket prices are subject to change without prior notice.

   • Additional fees, including service charges or processing fees, may apply and are non-refundable.

3. Age Restrictions

   • Certain events may have age restrictions. It is the responsibility of the ticket purchaser to verify age requirements before purchase.

4. Concessions and Merchandise

   • Concessions and merchandise purchases during events are not included in the ticket price.

5. Event Changes and Cancellations

   • The Ritz Theatre reserves the right to cancel or reschedule events. In such cases, ticket holders will be notified and may be offered refunds or tickets to rescheduled events, depending on the circumstances.

   • In the event of changes, The Ritz Theatre will not be responsible for additional costs incurred by ticket holders, such as travel or accommodation expenses.

6. Code of Conduct

   • Guests must adhere to theatre policies, including appropriate behavior. Disruptive behavior may result in removal without refund.

7. Liability Disclaimer

   • Ticket holders attend events at their own risk. The Ritz Theatre is not liable for personal injury, property loss, or damage during events.

   • Patrons assume all risks related to COVID-19 or other public health concerns and agree to comply with health and safety measures in place.

8. Accessibility

   • The Ritz Theatre is committed to providing accessible seating and accommodations. Please contact us in advance for specific needs.

9. Prohibited Items

   • Outside food and beverages, recording devices, weapons, and other prohibited items as specified by The Ritz Theatre are not allowed. Bags may be subject to inspection.

10. Ticket Scalping and Resale

• Reselling tickets for profit is strictly prohibited and may result in ticket invalidation.

• Tickets obtained from unauthorized sellers may not be honored.

1. Privacy and Data Use

• Personal information collected during ticket purchases will be used in accordance with our Privacy Policy and will not be shared without consent.

1. Force Majeure

• The Ritz Theatre is not responsible for event cancellations or delays caused by circumstances beyond its control, including but not limited to natural disasters, government restrictions, or technical difficulties.

1. Amendments

• These Terms and Conditions are subject to change at any time. Updated terms will be posted on The Ritz Theatre’s website and will apply to subsequent ticket sales.

1. Contact Information

• For questions or concerns regarding tickets, please contact The Ritz Theatre at staff@ritzwv.com.